Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All our items are shipped with tracking unless clearly stated in the items description.
Our Shipping is straight forward!
Canadian Shipping:
- All orders under 94$ are subject to an 8$ shipping fee.
- All orders above the 94$ threshold will be free.
United States
- All orders under 124$ are subject to a 16$ shipping fee.
- All Orders above the 124$ threshold will be free.
We are not currently offering shipping to any other countries besides the ones listed above.
We do our best to follow up with the shipper and enquire on the customers behalf, however once your item has shipped it is out of our hands and is the responsibility of the shipping company.
We can not be held accountable for any late or lost shipments. We do our best to meet our 1 to 2 day processing time mentioned above. We do however feel obligated to do right by our customers and will take every possible step in leaving them feeling compensated providing these unfortunate circumstances occur.
Please feel free to email us with any questions at info@candianhandcrafted.ca