At Canadian Handcrafted, we prioritize your satisfaction and peace of mind above everything. We are committed to dispatching your order efficiently. Our team takes extra care in packaging your items, utilizing recyclable products whenever possible, to minimize the risk of damage and support our environment. Upon arrival, we advise inspecting your package and taking photos of any damage before opening, as a precautionary measure and to contact us immediatly if you have any concerns.

Every product is shipped with tracking information, which we provide you promptly, unless otherwise noted in the 'more info' tab below the item description or at checkout. Our preferred shipping carriers are UPS, Purolator, and Canada Post, chosen carefully to ensure the fastest and most reliable delivery based on your location.

We understand that once your package is in transit, its delivery is beyond our direct control. However, we diligently follow up with shippers and inquire about any issues on your behalf, including lost, damaged, or delayed shipments. Rest assured, we will do everything within our power to ensure you are delighted with your decision to choose us.

Should you experience any problems related to shipping or otherwise, please do not hesitate to let us know. We are committed to making it right, ensuring that your experience with us is nothing short of excellent.

Our Shipping is Straightforward:

• All products are shipped with tracking unless stated otherwise in the 'more info' tab located in the product's description or at checkout.
• We proudly use recyclable packaging materials to lessen our environmental impact.

Canadian Shipping:

• Enjoy free tracked shipping on all orders over $75 CAD.
• All orders come with tracking, unless specified in the product's 'more info' tab or at checkout.

United States Shipping:

• Benefit from free tracked shipping on all orders over $75 USD.
• All orders are shipped with tracking, details of which can be found in the product's 'more info' tab or at checkout.

Currently, we offer shipping exclusively to Canada and the USA. We are dedicated to expanding our shipping options to reach more customers in the near future.

For any questions or concerns, please feel free to email us at info@canadianhandcrafted.ca.

Thank you for your trust and support. We look forward to serving you and ensuring your package arrives safely and promptly.