After we receive your order confirmation your order will be processed and shipped within 5 business days of ordering or your order is free this promise does (exclude weekends and holidays) also this processing promise does not include wholesale orders, custom products, or any other item that clearly state in the more info tab that order times may vary.

We have no control over shipping times however we do our best to choose appropriate carriers based on your location and our past experiences.

We do our best to follow up with the shipper and inquire on issues on our customers behalf, if a shipment is lost, damaged or does not arrive.We will do everything within our power to make sure you are happy that you chose us.

Please let us know about any problems you may have experience due to shipping or anything else. We will make it right.

 

Our Shipping is straight forward!

 

• All of our products are shipped with tracking unless clearly stated in the more info tab located below the item description.
  
  
• We use recyclable products in our packaging

 

 

Canadian Shipping:

 

• Free tracked shipping on all orders over 75$
• All orders will ship with tracking unless stated in the more info tab located in the products description.

 

United States

 

• Free tracked shipping on all orders over 95$
• All orders will ship with tracking unless stated in the more info tab located in the products description.

 

We currently only offer shipping to Canada and the USA.

 

Please feel free to email us with any questions at info@candianhandcrafted.ca